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Privacy Policy

Effective Date: 20th October 2024
Business Name: Earth Camper
Website: www.earthcamper.com
Contact Email: vinays@earthcamper.com
Address: Banashankari 6th Stage, Bangalore, Karnataka, India

At Earth Camper, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, www.earthcamper.com, and when you engage with our services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

Earth Camper is the data controller for the personal data collected on this website. We are responsible for determining the purpose and means of processing your personal data.

Contact Information:

2. Personal Data We Collect

We collect personal data in order to provide our services and enhance your experience on our website. The types of data we collect include:

  • Contact Information: Name, email address, phone number, and postal address.

  • Payment Information: Billing address, payment method details (collected securely via third-party payment processors).

  • Website Usage Data: IP address, browser type, device information, and browsing activity on our website.

  • Customer Interaction Data: Information collected through contact forms, customer support interactions, and emails.

  • Marketing Preferences: Information about your preferences for receiving marketing communications.

3. How We Use Your Data

We collect and use your personal data for the following purposes:

  • To Process Orders and Deliver Services: This includes processing payments, delivering campervans, and handling inquiries or customer service requests.

  • To Improve Our Website: We use website usage data to improve our website’s functionality, user experience, and content.

  • To Send Marketing Communications: With your explicit consent, we may send you marketing emails about new products, promotions, or news related to Earth Camper.

  • To Comply with Legal Obligations: We process your data when required to comply with legal and regulatory obligations.

4. Legal Basis for Processing Personal Data

Under GDPR, the legal grounds we rely on to process your personal data are:

  • Contractual Necessity: To fulfill the contract between you and Earth Camper when you place an order or inquire about our services.

  • Legitimate Interests: For business purposes such as improving our services, responding to your inquiries, and preventing fraud.

  • Consent: For sending marketing communications. You can withdraw your consent at any time.

  • Legal Obligation: For complying with legal or regulatory requirements.

5. Sharing Your Data

We do not sell, rent, or trade your personal data with third parties. However, we may share your data with trusted third parties in the following situations:

  • Service Providers: We may share your data with third-party providers that assist us in operating our website, processing payments, or delivering products (e.g., payment processors, logistics companies).

  • Legal Requirements: We may disclose your personal data if required to do so by law or to protect the rights, property, or safety of Earth Camper, our customers, or others.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer necessary, we will securely delete or anonymize your data.

7. Your Rights Under GDPR

As a resident of the European Economic Area (EEA), you have the following rights under GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.

  • Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.

  • Right to Restrict Processing: You can ask us to limit the processing of your personal data.

  • Right to Data Portability: You can request a copy of your personal data in a machine-readable format.

  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.

  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at vinays@earthcamper.com. We will respond to your request within one month, as required by GDPR.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes using encryption, secure servers, and strict access controls.

9. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device to help us understand how you interact with our website. You can manage your cookie preferences in your browser settings. For more information, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website, and we will notify you of significant changes by email or through a notice on our site.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

By using our website, you agree to the terms outlined in this Privacy Policy.

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